> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.froonze.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Bulk Invite Sender

When you import customers to Shopify, the platform will create [**disabled accounts**](https://shopify.dev/docs/api/admin-graphql/2023-07/enums/customerstate#value-disabled). These disabled accounts need a customer action to be activated with a password, so the customers can access the [**account dashboard**](https://www.froonze.com/blog/setting-up-customer-accounts-in-shopify).  

You can send the invitations manually, customer by customer, using the [**Shopify built-in setting**](https://help.shopify.com/en/manual/customers/customer-accounts/classic-customer-accounts#inviting-customer-to-create-accounts), but this may not be a convenient way to do it if you are doing a migration that requires importing many customers at once.

Our app now provides a **Bulk Invite** feature that you can use right after importing your customers.

To use it, go to our [**Customers**](https://admin.shopify.com/apps/froonze-app/customers) panel and click the **Bulk account invite** button at the top. You can customize the subject and message, and select which customers will receive the invitation based on 3 criteria:
*   **Customers who did not answer the invitation** (Account Status: Invited) are customers who were sent an invitation before and didn't accept it or decline it
*   **Customers who declined the invitation** (Account Status: Declined) are customers who were sent an invitation before and declined it
*   **Customers without an account and not invited before** (Account Status: Disabled) are customers with a disabled account and who were not sent an invitation before, for example, those customers that you are **importing** or migrating for the first time

![](https://storage.crisp.chat/users/upload-1/website/-/8/7/3/1/873182aab5747000/3suxjuzu8w_1r342ro.jpg =1000xauto)

Our **Bulk Inviter** triggers the notification directly from the platform (Shopify), so if you need to further customize the invitation template, you can do so in [**Shopify Settings ➜ Notifications ➜ Customer Notifications ➜ Customer Account Invite**](https://admin.shopify.com/email_templates/customer_account_activate/preview) page.

![](https://storage.crisp.chat/users/upload-1/website/-/8/7/3/1/873182aab5747000/hthftwqjru_lcasaw.png =1000xauto)