• Reviews Plugin: Subscription and Installation Guide

  The Froonze Reviews plugin helps Shopify merchants build trust and drive more sales by collecting and showcasing customer reviews. Merchants can collect, moderate, and display product and store reviews (including photos and videos) across their store using fully customizable widgets. This article covers how to subscribe to the Reviews plugin, install its review widgets, and troubleshoot common setup issues. ![The Reviews widget on a product page](https://storage.crisp.chat/users/helpdesk/websiFew readers

• Reviews Plugin: Importing Reviews via CSV

  If you're migrating from another Shopify reviews app, or you have existing reviews you want to bring into Froonze in bulk, you can import them using a CSV file. This article covers how to prepare your CSV, import it, and troubleshoot rows that don't come through. Preparing your CSV file Open the app's Reviews ➜ Import & Export tab. Click Download example CSV to get a template with the expected column format. ![Import sFew readers

• Reviews Plugin: Email Requests & Reminders

  Froonze Reviews doesn't rely on customers remembering to leave a review on their own. After a customer's order is fulfilled, the plugin automatically emails them asking for a review and follows up with reminders if they don't respond. This article covers how that request flow works, where to track it, how to control who receives it, and how to customize the emails themselves. Tracking review requests Every order eligible for a review request appears in one place, so you can see exactly whatFew readers